PRIVACY AND COOKIE POLICY

Please read this Privacy Policy carefully before using this website ("the Site").

We take the privacy of the Site users and the security of your personal information very seriously. It is our aim that if your personal information is processed by us, you at all times shall feel confident that your privacy is respected and that due care is taken regarding your personal information.

The purpose of this statement is to set out the principles governing our collection and use of personal information, which we obtain about you.

YOU ARE NOT OBLIGED TO PROVIDE ANY PERSONAL INFORMATION, although it may be required in connection with the services and/or to use features of the Site, such as making purchases and receiving updated information regarding our offerings. If you do not agree to such principles, you should not use the Site or those features which require personal information processing to which you do not agree.

We will comply with any applicable national data protection laws that govern the collection and use of personal information, and which we will apply to our activities.

We collect personal information such as first name, last name, e-mail address, country of residence and other information, which is voluntarily submitted by the users of the Site. The personal information provided by you will be processed for the purpose of providing the information and services you request as well as for marketing, sales and product development purposes.

If you use the Site to place orders, we may also collect additional information such as billing instructions, financial information, shipping addresses (of yourself or of other third parties) and any other information that you choose to share for such purpose.

We may share personal information processed as a result of your use of the Site with third parties, to be used for the same purposes for which such personal information was originally collected. We may also share information with our authorized distributors and/or dealers for the purpose of facilitating transactions that you may wish to conduct with us, with the aim of better meeting your needs.

Such sharing of personal information with third parties shall be made as required to ensure adequate level of protection of personal data.

Mobile information: as part of the services available through the Site, we offer mobile communication method, through which we may send you SMS/MMS texting. Choosing to use such method of communication is at your sole discretion. To the extent you choose to activate it and share your mobile information with us, we will use it solely to communicate with you about your orders and respond to your queries. Such information will not be shared with third parties/affiliates for marketing or promotional purposes. If you wish to be removed from receiving future communications through mobile device, you can opt-out by texting STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, or UNSUBSCRIBE.

Other than the above, we do not disclose any information that we receive from you with any other third party without your prior consent, nor do we sell or rent any information received from you.

YOUR RIGHTS

In connection with your personal data that we may process, you, as a data subject, have the following rights:

  1. Right to request obtain access to the personal data concerning you;
  2. Right to request rectification or correction of your personal data;
  3. Right to request erasure of the personal data concerning you;
  4. Right to request restricting the processing;
  5. Right to request data portability;
  6. Right to object to profiling;
  7. The right to lodge a complaint with a supervisory authority;
  8. The right to withdraw your consent.

The above stated rights can be exercised by submitting a request to: privacystatement@btsg.com We shall assess whether we can honor your request and provide you with timely and an appropriate response to your request.

COOKIES

When you view one of our websites, we may store some information on your computer. This information will be in the form of a "cookie" and will help us better serve you. Cookies are small text files that a website transfers to your browser, which may then store the cookie on your hard drive. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. Cookies cannot contain virus or harmful program code. It does not require large space on your hard drive and can be deleted.

This information allows us to measure site activity and to tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit. By showing how and when our visitors use this website, this information can help us to improve our website on a continual basis.

If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so in Internet Explorer in Tools / Internet Options / Security (Privacy or Advanced in older versions).

We do not assume any responsibility for the privacy practices or the contents of external web sites to which the Site contains links.

LINKS

This Site may be linked to other sites that are not owned, maintained or operated by BTSG and not subject to the same Privacy and other Policies. BTSG is not responsible for the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation of sponsorship of such sites and BTSG disclaims any liability for links from another website to this Site, and to another website from this Site.

EMAIL PRIVACY POLICY

We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Why did you receive an email from us?

If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future, or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How we protect your privacy

We use security measures to protect against the loss, misuse and alteration of data used by our system.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email.

CONTACT

If you have any questions or comments about this privacy statement and/or the processing of personal data please contact us via: customerservice@berkshireesupply.com

PRIVACY POLICY CHANGES

This policy was created 02-23-2025. We may at any time revise the terms of this Privacy Policy by updating it.